Travel question: Will I be guaranteed a seat on TUI flight if I check in at airport?
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Q We have booked a TUI holiday in Ibiza through a travel agent. We didn’t pay extra to reserve seats as we don’t mind where we sit, and are happy to be seated separately during the flight. We were told we could check in a week ahead. When I tried to do this online, a message said I had to go to the store. So I did that, and they also told me they were unable to do this and we would have to wait until the day of travel and check in at the airport.
I asked why, and was told it was due to a random security check by the airport on that flight. I got no further, other than to be told not to worry and there would be a seat. My question is: should I be concerned about seats being available when we arrive at the airport, and is there anything else we could do about it?
Norma K
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