Travel Question: Are we due a payout after cabin crew were poorly?

Have a question? Ask our expert Simon Calder

Simon Calder
Friday 29 March 2019 13:45 GMT
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Tapas were off the menu when a flight was cancelled due to staff unwellness
Tapas were off the menu when a flight was cancelled due to staff unwellness (Getty/iStock)

Q My British Airways flight from Spain to London was cancelled because of cabin crew sickness. It caused a great deal of trouble and stress. Can I claim compensation?

Name withheld

A You can try for €250 (£214) compensation stipulated by European air passengers’ rights rules for cancellations and long delays on flights of this length. But I am not sure whether you will be successful with a claim.

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