‘Covid has brought out the best and the worst in companies’: Where next for British business?

We all want business to take more social responsibility. Thanks to the coronavirus pandemic there’s never been a better opportunity, writes James Moore

Tuesday 22 December 2020 16:57 GMT
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Many businesses in seaside towns such as Blackpool were forced to close over Easter, normally the start of the summer season
Many businesses in seaside towns such as Blackpool were forced to close over Easter, normally the start of the summer season (Getty)

Why on earth would a business voluntarily offer to pay back government money, freely given to protect jobs and without any discernible strings attached or any real pressure to do so?

Even if they recognised that they had a wider social role than purely increasing profit – Nobel Prize-winning economist Milton Friedman infamously argued that was a business’s sole social responsibility – it seems counterintuitive.

Voluntarily returning furlough cash, or promising to refuse Job Retention bonuses when your competitors are planning to gobble up such subsidies, in theory puts you at a disadvantage against them.

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