Travel question: Is Bordeaux’s Billi one giant bungle?

Have a question? Ask our expert Simon Calder

Shed-like terminals are common in Europe, and they’re not all bad, says Simon (Alamy )

Q I assume you have flown into and out of most airports but wonder if you have ever experienced Billi terminal in Bordeaux? Having had the misfortune to fly back to Bristol from this terminal I was appalled that what appears to be a modern, futuristic building from the exterior is in fact a shed without the necessary capacity to accommodate the passengers it claims to be serving.

How, in the 21st century, can a building be designed to such a poor standard with such limited capacity for the number of flights? On our easyJet flight there were elderly passengers who, having gone through to the boarding area, had little option but to stand whilst queueing to board the plane. The staff seemed indifferent to their plight. Even those who had paid for priority boarding were bunched together. Does this type of treatment comply with current fire and safety standards?

Jo L