Jobcentre workers set to strike over pay and conditions
Thousands of staff at Jobcentres across the UK will go on strike today in a long-running row over "oppressive working conditions and unrealistic targets".
More than 6,000 members of the Public and Commercial Services union in 32 call centres in England, Scotland and Wales will reignite industrial action first taken last year. They claim that "draconian" conditions are preventing them from providing a decent service.
The union claims Jobcentre bosses were only interested in getting claimants off the phone rather than dealing with their inquiries properly.
Subscribe to Independent Premium to bookmark this article
Want to bookmark your favourite articles and stories to read or reference later? Start your Independent Premium subscription today.
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies