Investigation launched after screen on train displays message 'only fit birds on this train'

CrossCountry describes the incident as ‘unacceptable’ and vows to investigate

An investigation has been launched after a screen on a train displayed the message “only fit birds on this train”.

Commuters were shocked when the rude remark repeatedly flashed across the LED screens normally used for travel advice.

It was spotted above carriage doors on the CrossCountry service between Basingstoke, Hants and Reading, Berkshire, on 2 August.

Tomasz Nicpon, 37, described it as “very sexist” and said other passengers “were laughing and taking photos”.

The dad-of-one, said: “One passenger said ‘I think somebody is drunk’.

“I was upset as sometimes I travel by train with my five-year-old daughter. How would I be able to explain this message to her? The message is very sexist.

“Some people on the train were laughing but other people, especially women, were not happy about this message.

“I have no idea how this happened but I believe someone unauthorised accessed the computer and changed it to display this message.

“In my opinion this could be a group of teenagers as I cannot imagine an adult writing this type of the message.”

CrossCountry described the language used as “unacceptable” and said staff with access to the onboard systems will be spoken to.

A spokesperson for CrossCountry said: “Shortly after the train’s departure we were informed this message was being displayed and made immediate arrangements for its removal.

“Such language is unacceptable to everyone at CrossCountry and an investigation is currently underway involving those who had access to the onboard systems to determine who was responsible.”

SWNS