Subway 'worker' reveals how to get free food and what options to avoid

The individual also revealed the unsanitary conditions of the cutting boards, which are only cleaned twice a month at the branch where he works

Zlata Rodionova
Thursday 20 April 2017 09:07 BST
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Despite some of the negative comments, the alleged employee still said he “actually really enjoys” working for the company.
Despite some of the negative comments, the alleged employee still said he “actually really enjoys” working for the company. (Reuters)

A Reddit user who claims to be an employee at a Subway store in the US has posted an expose of the sandwich chain, revealing how to get free food and what products should be avoided.

The user, who calls himself Nope_Nope_Nope, says that he works the night shift as a “Sandwich Artist” at a store on the East Coast of America. He says that he’s been employed for a year and that, based on his experience, customers should be wary of three sandwich ingredients: meatballs, roastbeef and cheese.

“Early mornings, ask if the meatballs are fresh. You'll be told yes no matter what, but if they have to go check it's actually a guaranteed no… they’re checking to see if they can pass as fresh. Trust me, meatballs are annoying to prep, we know damn well if they're fresh or not without needing to check,” he wrote.

“Otherwise just be careful about the roastbeef, because that tends to go bad the quickest [...]. If the American cheese cambro (container) is almost empty, there's a good chance the cheese is soggy. Not a big issue, but... still there,” he added.

The redditor also revealed that if you complain, you’re most likely to get a free sandwich.

“Look really distressed and disgusted with how they're making your sandwich, Order something, and take it to your seat, open it, walk back and tell them it’s not made right,” the alleged employee advised.

Alternatively customers can get a freebie or discounts by being “extremely nice”.

The individual also revealed the unsanitary conditions of the cutting boards, which are only cleaned twice a month at the branch where he works.

“I also know how dirty our cutting boards are... Let me sum it up for you, the deli-paper your sandwich is made on (just from coming into contact with the cutting board) should be considered a health biological hazard,” he said.

Despite some of the negative comments, the alleged employee still said he “actually really enjoys” working for the company.

He said that, based on his experience, tuna sandwiches were the chain’s most popular product, while his own favourite was the foot-long ‘Spicy Italian’ on the Italian herb and cheese bread, with double meats, onions and bell-peppers then toasted.

“Extra oil, two lines of vinegar, and if I'm feeling saucy, chipotle southwest and an avocado," he added.

Although the worker did not verify his identity, he shared a picture of his Subway name tag and uniform to boost his credentials.

A spokesperson for Subway in the US told The Independent: "Subway is committed to serving delicious, wholesome food that meets the highest quality and safety standards. All Subway stores are required to uphold strict cleanliness and food safety guidelines, including product labelling, usage and shelf life. In addition to regular inspections by local authorities, every Subway store is evaluated on a regular basis to ensure that they meet our high standards.

"If we find any violations of our high safety and quality standards we take action, as appropriate in accordance with our franchise agreement, up to and including termination."

The fast food chain was recently slammed in the UK for seeking to pay young “apprentices” just £3.50 per hour. Successful candidates were offered just £119 per week for five 8pm to 5pm shifts, including weekends.

In the US, an investigation by the Canadian Broadcasting Corporation (CBC) released in March revealed that Subway’s oven roasted chicken is actually only 53.6 per cent chicken, and the chicken strips are only 42.8 per cent chicken. The company at the time denied the claims.

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