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Barcelona vs Real Madrid: Can I get a refund for my Clasico package deal?

Simon Calder answers your questions on the Catalan capital’s unrest, nonstop flights and finding alternative routes to Fort Lauderdale

Monday 21 October 2019 23:00 BST
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The two sides walk out at the Camp Nou last year
The two sides walk out at the Camp Nou last year

Q I booked a package deal travelling to Barcelona for the El Clasico football match against Real Madrid next Saturday. Due to the unrest in Barcelona, the match has been postponed. The travel company said they couldn’t issue me a refund for the flights or hotel but might be able to get ticket money back. Is this correct? I booked the whole thing as a package and it is Atol protected. The match was the whole reason for the trip and so I wouldn’t want to travel there now it is cancelled. Do you have any advice?

Kelly W

A No doubt the cancellation is very annoying for you, but unlike the vast majority of people planning to travel to Barcelona over the next few days and weeks, you can expect a full refund of everything you have paid. That is because you have wisely booked a package, and the match is the main purpose of your trip.

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